SnT Thursday: User reactivation on BES problemVery small tip, just found out this morning. A user was removed from the BES server and while trying to reactivate one month later the initialization ends with: Cannot open state database for user .... (File does not exist 0x0103) Unable to initialize BlackBerry Profiles Account ... - will retry in 5 minutes The problem here was that the user profile in the BlackBerry User Profiles database was not deleted when the user was removed from the server using the BES administration utility. When the user profile exists, the state database will not be created, and this results in the error above. I tried to bypass this problem by creating the state database manually, but that created other problems, so we removed the user profile from the database (after removing it in BES). This fixed the problem. Note: Before removing a profile, make sure the state and stats databases for the user are deleted. Technorati tag: Show-n-Tell Thursday  8 June 2006  comments (0)